Shipping policy
Shipping Policy
Processing Time: Orders placed with us are usually processed within 1-2 business days.
Shipping Options:
- Standard Shipping: Delivered within 5-7 business days. Maximum delivery time is 15 business days.
- Express Shipping: Delivered within 2-3 business days. Maximum delivery time is 7 business days.
International Shipping: We offer shipping to select international destinations. Delivery times vary by destination, typically between 10-20 business days, with a maximum of 30 business days. Additional customs fees or taxes may apply.
Tracking: A tracking link will be sent via email once your order has shipped.
Issues: If your order does not arrive within the maximum expected time or is damaged in transit, please contact us immediately at hello@diyshop.co.za. We will work with you to resolve the issue promptly.
Contact Us: For any questions related to your order's shipment, please call us at +2713 2930168